#1 Online Store for Laptops in Nigeria #1 Online Store for Laptops in Nigeria

Refund & Returns Policy

Introduction

The core value of our business drive is to ensure you are 100% satisfied and delighted with your purchase. So, if we fall short of this commitment and you are not satisfied with an item that you have taken delivery of, or you change your mind within the stipulated return period for an item, we are happy to assist.

For the purpose of this document, the return shall be interpreted as;

An exchange of an already purchased item for a refund, or for an Obejor Computers credit for the full purchase price, or for exchange with another identical or different item within the same category. Returns could mean repairs, exchange for an upgrade, or acceptance of item plus compensation with an Obejor Computers discount voucher or similar. Return Policy

Complaints After 7 Days Return Timeframe Has Past

For product complaints outside 7 days in relation to defective items, you may:

Visit an authorized service center to obtain a warranty. If the service center is not in your location, you may choose to contact the Obejor computers helpline
Contact us so we can assist in getting a resolution from the service center. Return Policy

Please Note: You will be responsible for the shipping cost and cost of repair (where the defect is not covered by the manufacturer’s warranty). obejor computers will not replace or issue a refund for items that fall into this category.

Items Not Eligible for Returns

Products that have been altered from their original or opened by unauthorized personnel without permission.

Ø Product with tampered or missing serial Universal Product Code numbers (UPC).

Ø Perishable goods cannot be returned except a valid reason is raised at the point of delivery with affirmation from the delivery personnel.

Ø Products damaged due to misuse.

Ø Products in beauty, health and personal care category.

Ø Jewelry, innerwear, bed sheets, lingerie and socks.

Requirements for Returns

Note: This document is guided by the rules and Policy of Obejor Computers and Governed By the Law of the Federal Republic of Nigeria.

REASONS FOR RETURN	DESCRIPTION	TAGS/LABELS ATTACHED	ORIGINAL PACKAGING	ACCESSORIES & GIFTS	NEW CONDITION	NOT DAMAGED
Wrong Items	Products delivered differently from what was displayed on the website. Return authorized after validation.	Yes	Yes	Yes	Yes	Yes
Defective Items	Product delivered has manufacturer defects or is dead on arrival. Return authorized after validation.	Yes	Yes	Yes	Yes	Yes
Damaged (in transit)	Product has visible damage. Return authorized after validation.	Yes	Yes	Yes	Yes	Yes
Quality Issues	Product not working to specification or failing to perform stated functions. Return authorized after validation.	Yes	Yes	Yes	Yes	Yes

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As the #1 online store for laptop in Nigeria, we provide reliable computers and accessories for school, work, programming, gaming, video editing, and business use. Our platform makes it easy to buy affordable laptops online from trusted global brands.

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Refund & Returns Policy

Introduction

Complaints After 7 Days Return Timeframe Has Past

Items Not Eligible for Returns

Requirements for Returns

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